Full Priced Items:
Eligible for a refund, e-Boutique credit, or exchange if returned within 14 days of delivery. Shipping costs are non-refundable. Items must be unworn with tags intact.
Sale Items:
Eligible for e-Boutique credit or exchange only. Shipping costs are non-refundable. Credit is valid for 12 months from issue. Items must be unworn with tags intact. No refunds unless faulty.
Final Sale Items:
No returns, exchanges, or refunds unless faulty. Items must be unworn with tags intact.
Accessories:
Hats, hijabs, square scarves, balaclavas, beanies, and neck scarves are not eligible for return or exchange due to hygiene reasons.
Swimwear:
Refunds are not available. Exchanges for the same item in a different size are allowed. This does not apply to swim accessories like headbands, hijabs, sarongs, etc.
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Note:
Return forms are included in your parcel. Keep your tracking number to monitor your return. If missing, email contact@themodestboutique.com